Please read this Terms of Use and Disclaimers page ("Terms and Conditions") carefully. Including, without limitation, by purchasing products or services made available for purchase from or through the utilization of this Site, you agree to be legally bound by the terms and conditions set forth or referred to in these Terms of Use, as well as in other pages of this Site. If you do not agree to be bound by such terms and conditions, do not use this Site. The terms "you", "your" and "yours" as used herein refer to users of this Site ("Users"). The terms "we," "us," and "our" refer to and Rich Auto Equipment Inc.
Warranty Policy:
-General warranty
RICH AUTO EQUIPMENT (seller) warrants our sold equipment shall be free from defects in material and
workmanship, embedded software and firmware when delivered. Full length of the warranty is for a period
of two (2) year after equipment receipt under normal use, parts and labor for the first year then parts
only excluding labour thereafter. All wearable parts, cosmetic defects or blemishes that do not interfere
with the functionality are excluded from this warranty.
-Remedies
Seller’s sole obligations and the buyer’s exclusive remedies with respect to goods determined to be
defective shall be limited to the decision at Seller’s discretion only. Replacement may constitute only
when repairs are not possible, at Seller’s option, a new, refurbished or functionally equivalent item will
be replaced in exchange of the defective item, if the buyer notifies any of our sale representative the defect
within its covered warranty period.
-Buyer Obligations
This warranty is impliedly conditioned on the buyer’s obligation when goods are paid and delivered.
Buyer must perform ongoing regular maintenance and care for its equipment and supplies in
accordance with its operating instructions, abuse, misuse and/or failure to comply with such instructions
causing damages and/or defects of the equipment, the buyer shall bear the full cost of parts & labor
and any other related costs. In connection with the Buyer’s purchase of units of any product under this
agreement, the seller disclaims any warranty of merchantability or fitness for a particular purpose and
makes no warranty other than the warranty of title and the warranties expressed in this agreement.
Return & Exchange Policy:
All sales are final, there are NO return and exchange.
Rich Auto Equipment will ensure every product is functioning properly before any shipment or installation.
Defective items will apply warranty policy.
Non-defective items will NOT be able to exchange, return, or refund.
Customers are reminded that it is solely their responsibility to ensure product specifications meet their requirements.
If anything is unclear or you have more questions feel free to contact our customer support team by phone at 647-352-1333.
Privacy / Security Policy:
For The Security Of Transactions, Rich Auto Equipment Uses The Secure Sockets Layer (SSL) Protocol, Which Encrypts
Any Personal Information You Send To Us Electronically. The Encryption Process Protects Your Information, Such As Your Credit Card Number, Billing, And Shipping Information By Scrambling It Before It Is Sent To Us From Your Computer.